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Which is the best company to remit money for my family back home?

There are several things to consider when deciding on a remittance company:

  • Exchange rate: shop around and check for the best possible exchange rate you can get for your hard earned money.

  • Cable charge/fee: check for the lowest charge per remittance, and if possible remit only once a month to save on this cost.

  • Accessibility: You may need to check how much it will cost you to remit money to certain areas in your country. Take into account and calculate the cost difference when you factor in transportation expenses and other miscellaneous expenses. The same applies for your family members who will receive the money.

  • Security: Ensure that you remit money through legitimate and secure channels to avoid losing it along the way. Only remit money through reputable/credible companies.

  • Always request a 'printed official receipt' on the spot upon handing over the money for remittance. If you are using an online remittance tool or app, keep a screenshot or record of the transaction on your phone or laptop.

Although we do not recommend any particular companies, here is a comparison of different remittance companies and tools so that you can make your own decision about the best option for you.

Bank Mandiri Remittance
Mode
Physical shop
Transfer destination
Indonesia
Transfer/Receiving methods available
Credit to Bank Account
Cable Charges (as of July 2019)
HKD30
Documents Required
For amounts less than HKD8,000: HKID/Passport For amounts more than HKD8,000: HKID/Passport, proof of address, proof of source of fund
Transfer time
Same day or the next business day if transfer happens on weekend
Chandra
Mode
Physical shop
Transfer destination
Indonesia
Transfer/Receiving methods available
Credit to Bank Account
Cable Charges (as of July 2019)
HKD30 - HKD40
Documents Required
For amounts less than HKD8,000: HKID/Passport For amounts more than HKD8,000: HKID/Passport, proof of address, proof of source of fund
Transfer time
Immediately, but over HKD8,000 is 1 business day
Bank BNI Remittance
Mode
Physical shop and via ATM (for BNI account holders only)
Transfer destination:
Indonesia
Transfer/Receiving methods available
Credit to Bank Account
Cable Charges (as of July 2019)
HKD35
Documents Required
For amounts less than HKD8,000: HKID/Passport For amounts more than HKD8,000: HKID/Passport, proof of address, proof of source of fund
Transfer time
Same day or the next business day if transfer happen on weekend
Bank BRI Remittance
Mode
Physical shop
Transfer destination
Indonesia
Transfer/Receiving methods available
Credit to Bank Account
Cable Charges (as of July 2019)
HKD35
Documents Required
For amounts less than HKD8,000: HKID/Passport For amounts more than HKD8,000: HKID/Passport, proof of address, proof of source of fund
Transfer time
Same day or the next business day if transfer happen on weekend
Bank Central Asia
Mode
Physical shop
Transfer destination
Indonesia
Transfer/Receiving methods available
Bank transfer
Cable Charges (as of July 2019)
HKD40 - HKD 50
Documents Required
For amounts less than HKD15,000: HKID and proof of address For amounts more than HKD15,000: HKID/Passport, proof of address, proof of source of fund
Transfer time
Same day
iRemit
Mode
Physical shop
Transfer destination
Philippines
Transfer/Receiving methods available
Bank transfer; Cash pick-up
Cable Charges (as of July 2019)
HKD20-HKD28
Documents Required
For amounts less than HKD8,000: HKID/Passport For amounts more than HKD8,000: HKID/Passport, proof of address, proof of source of fund
Transfer time
1 hour
Hatari
Mode
Online/Physical shop
Transfer destination
Philippines
Transfer/Receiving methods available
"Credit to Bank Account; Cash pick-up"
Cable Charges (as of July 2019)
HK$ 22
Documents Required
HKID
Transfer time
Within minutes
TNG
Mode
Online/Physical shop
Transfer destination
Philippines Indonesia
Transfer/Receiving methods available
Credit to Bank Account; Mobile transfer; Cash pick-up
Cable Charges (as of July 2019)
HKD 29
Documents Required
Normal Member - No document required. Cannot Remit VIP Member - Daily Remittance Limit HK$8000. HKID, Passport needed SVIP Member - Daily Remittance Limit HK$100,000. In Person verification for HKID, Passport, Proof of Address.
Transfer time
Within minutes and up to 2 business days depending Transfer/Receiving Method
WorldRemit
Mode
Online
Transfer destination
Philippines Indonesia
Transfer/Receiving methods available
Credit to Bank Account; Mobile transfer; Cash pick-up
Cable Charges (as of July 2019)
HKD25
Documents Required
Passport, HKID and Proof of Address
Transfer time
Within minutes and up to 2 business days depending Transfer/Receiving Method
UAE Exchange
Mode
Online/Physical shop
Transfer destination
Philippines, Indonesia
Transfer/Receiving methods available
Cash or Bank transfer; Cash pick-up
Cable Charges (as of July 2019)
HKD 20
Documents Required
HKID Card, Passport and Address Proof. Need to personally visit them once.
Transfer time
1-2 business days
WeRemit / WeChat Pay
Mode
Online
Transfer destination
Philippines, Indonesia
Transfer/Receiving methods available
Cash top-up; Bank transfer; Cash pick-up
Cable Charges (as of July 2019)
None
Documents Required
HKID Card and need to verify WeChat App on your mobile
Transfer time
1-6 business days.
EMQ
Mode
Online
Transfer destination
Philippines, Indonesia
Transfer/Receiving methods available
Bank transfer; Mobile transfer; Cash pick-up
Cable Charges (as of July 2019)
HKD 20
Documents Required
HKID Card, Passport and Photo (Selfie). Might need to provide salary information for transferring big amounts.
Transfer time
1-2 business days.
Western Union
Mode
Physical shop
Transfer destination
Philippines, Indonesia
Transfer/Receiving methods available
Credit to Bank Account; Cash pick-up
Cable Charges (as of July 2019)
HKD 3.59
Documents Required
HKID
Transfer time
Within minutes and up to 1 business days
InstaRem
Mode
Online
Transfer destination
Philippines, Indonesia
Transfer/Receiving methods available
Bank transfer
Cable Charges (as of July 2019)
0.25% - 1%
Documents Required
HKID card, Address Proof and Passport.
Transfer time
1-2 Business Days
TransferWise
Mode
Online
Transfer destination
Philippines, Indonesia
Transfer/Receiving methods available
Credit to Bank Account
Cable Charges (as of July 2019)
Depends on the amount. Check their calculator on the website.
Documents Required
No documentation required. Sender needs to have a HK bank account and receiver needs to have a bank account in the destination country.
Transfer time
4 hours