Refund Policy

Donations

As a charity that receives no government funding, Enrich HK is dependent on donations to sustain our life-changing work. Please note that we are unable to refund any donation, although we may consider a refund of a duplicate or incorrect donation made in error (if, for example, you clicked on the Donate button more than once or entered the wrong amount). A refund of a duplicate/incorrect donation may be provided at the discretion of the Executive Director. Please contact us at [email protected] or 2386 5811.

Workshop/Programme fees

If an employer/sponsor of a domestic worker cancels attendance less than 72 hours before a scheduled workshop, they will be allowed to reschedule once. If an employer/sponsor cancels a second time then payment for the workshop is understood to be a charitable donation to Enrich.

If a self-funding domestic worker has paid the full course fee and does not attend all five workshops within two years, the remaining fee is understood to be a charitable donation to Enrich.

If Enrich cancels an event on the day of the event, (with the exception of cancellations for reasons of bad weather) a full refund may be given if rescheduling is not possible, subject to the discretion of the Executive Director.