Our COVID-19 'third wave' response: online classes and more

Enrich News
COVID-19 response

With the recent rise in COVID-19 cases in Hong Kong, our priority is to ensure the health and safety of our participants, staff and trainers. As always, we remain committed to ensuring that our participants can continue to learn safely. Here’s what you need to know.

Online workshops

In line with the Education Bureau regulations, all our programmes (including workshops) will move online indefinitely, according to our normal schedule. We know that these safe, interactive spaces are more important than ever for our participants at this time. 

Participants can download the Zoom app (App Store / Google Play) and refer to our handy user guide for Zoom too (English / Bahasa Indonesia). 

Participants can visit our programmes page to view the upcoming schedule. Those who have already registered for sessions will be notified of any changes. Participants can also follow future updates on Facebook; Enrich Learning Group for Domestic Workers (English/Tagalog) or Enrich-Bahasa Indonesia (Bahasa Indonesia).

Financial counselling for domestic workers with urgent financial crisis

If you are a domestic worker who has an urgent financial crisis at this time, you do not have to go through this alone. Enrich can provide FREE individual financial counselling in English, Tagalog and Bahasa Indonesia. We do not recommend any financial products - we only provide neutral advice. Appointments can be held over the phone, at a time that is convenient to you. Request an appointment online or call/Whatsapp these numbers: +852 5981 3754 (English/Tagalog) or +852 5648 0990 (Bahasa Indonesia)

Other measures

  • We are hiring a professional cleaning company to conduct a deep clean of our office to ensure the highest levels of hygiene.
  • All staff, participants and visitors to our office must have their temperature taken, hands sanitised and wear a mask before entering. 
  • When we return to workshops in our office in the future, masks must be worn by participants and trainers for the entire duration of the workshop. We will no longer allow food to be consumed in the office.
  • We will continue our #EnrichGives initiative (in compliance with government measures), to provide the domestic worker community with free masks and hand sanitiser, helping reduce the cost of these much-needed products. 

How to protect yourself from COVID-19

Refer to the Hong Kong government’s protection guidelines (available in Tagalog, Bahasa Indonesia and other languages). These steps include:

  • Wear a face mask when outdoors. Ask your employer to provide you with a supply, especially if you are caring for children or elderly (ensure they wear a face mask too!).
  • Avoid touching your face as much as possible to limit the potential spread of the virus from your hands to your nose or lips.
  • Wash hands frequently, especially before touching your face, before eating, before feeding your ward, and after interacting with public transport or other people.
  • Avoid crowded areas and public transport
  • Keep hydrated constantly by drinking lots of water
  • Eat healthily to ensure you are boosting your immune system.
  • If you believe you may have come in contact with COVID-19, or if you are displaying flu-like symptoms (fever, cough, difficulty breathing), then keep calm and let your employer know. Wear a mask to prevent spreading it to others and go to your nearest public hospital.
  • Pay close attention to new regulations on social distancing which are currently in place.

Contact us

We are open to hearing your enquiries or concerns at this time. Please note that our staff are currently working remotely and will try to get back to you as soon as we can.

  • Participants and Employers: Email [email protected]. Call/Whatsapp +852 5981 3754 (English/Tagalog) OR +852 5648 0990 (Bahasa Indonesia)
  • All other enquiries: Email [email protected] 

Other helpful contacts

  • Centre for Health Protection Hotline: +852 2125 1111 / +852 2125 1122 (9 am to 10 pm)
  • Home Affairs Department Hotline: +852 2835 1473 (9 am to 8 pm)
  • HKSAR Government COVID-19 WhatsApp Helpline: +852 9617 1823
  • The Philippine Consulate: +852 2823 8501 / Hotline - +852 9155 4023
  • The Indonesian Consulate: +852 3651 0200
  • The Thai Consulate: +852 2521 6481
  • The Sri Lankan Consulate: +852 2581 4111
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